Please note that your request may take up to a week to process. If the item you’re looking at doesn’t have one, please give reach out to us by email (sales@tackledirect.com) or by phone (toll-free 1-888-354-7335) so we can help outfit you in the technical and lifestyle apparel that fits as well as it performs. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Discount Tackle is your source for every day savings on top brands of fishing tackle like Z-Man, Strike King, Rapala, Gary Yamamoto, and SPRO, as well as a massive selection of Shimano, Megabass, Daiwa, Nomad Design, River2Sea and more. Our web sites are general audience sites. Mail: TackleDirect Sales Dept. Give complaining enough priority and authority. Thanks again for choosing Chaos Tackle and good luck on your next muskie adventure! ! When Shimano came to us looking for a tackle shop to represent their products in the United States, we couldn’t have been more proud. TackleDirect takes special care to protect the safety and privacy of children. Orders after 2:00 PM ET will ship next day. Voice your opinion today and hear what 6648 customers have already said. If you think there has been a mistake with your order cancellation, please contact us by email (sales@tackledirect.com)or by phone (toll-free 1-888-354-7335). Is it any good? We pass the savings directly on to you. International customers are responsible for all duties, customs, and taxes imposed by local custom agencies. 3. I hope you’ve realized the importance of providing a great customer experience and have a better understanding of how to handle any situation. Customers are impressed by its fast delivery service and vast range of products from high quality manufacturers. If you find a price cheaper anywhere, please give us the chance to match it! If a shipping promotion is being offered for free or reduced shipping costs it will typically only apply to this Economy shipping method. We accept payment via credit card (Visa, MasterCard, American Express, Discover, JCB, Diner’s Club) as well as Amazon Pay and Paypal. Bernie said he would sent out a new one immediately. This restriction is subject to change without prior notice under the sole discretion of TackleDirect. No sales pitches, no hard sells. We’re really proud to be a family-run business in the United States of America and recognize that our very existence wouldn’t be possible without the daily sacrifices of our men and women in uniform. Tackle Direct has a specialty in fishing products . It was waiting at my vacation destination when I got there. We'll respond within 24 hours. CART: In the cart, click “Estimate your shipping and tax” in the right-hand Order Summary. Find us on Stand No. If you reside or travel anywhere throughout the Mid-Atlantic or Northeastern United States, a visit to the Shimano Technical Center at TackleDirect is a must-do on your list. Although when he called to check on the order, the representative that answered the phone had no idea when we would receive the merchandise and that’s fine as well but, he was very rude to my son. If your purchase is being shipped domestically, we will ship your in-stock items first and your backordered items when they come in. We’re happy to help you pick out gear and swap a good fish story. Unfortunately, no data transmission can be guaranteed to be 100% secure. Tackle Direct is scamming Great Customers! When your information is entered, please select “Send Order.” Your order will then be processed through our secure service. We know the struggle! Their website is easy to use and their customer service is very helpful. Certain rods, gaffs, antennas, coolers, and other oversized, bulky, or multiple package shipments may require additional charges. The new policy will apply to all current and past users of our web site and will replace any prior policies that are inconsistent. Customer service is horrible. It’s easy, free, and you can earn points redeemable for cash off your future purchases. If you have enough money on your e-gift certificate to cover the cost of your order, you will not be required to enter any credit card information. This site is hosted by Yahoo! Preston Innovations Number 1 in Match Fishing Welcome to the website for all match fishing anglers. Or take a look at our AT&T Customer Service page. I ordered a terez rod weeks ago, I received the rod in a damaged tube and the rod was broken. 147. We offer a full lineup of high end, ... As always customer service is #1 so please don't hesitate to email us or call with any questions or consernes you may have. Shipping cost for 2 Day Service is calculated in your shopping cart based on the weight, dimensions and destination of your order. TackleDirect World's Premier Fishing Outfitter. If you qualify for free shipping, and don’t see a coupon code in your cart, contact us by email (sales@tackledirect.com) or by phone (toll-free 1-888-354-7335). We will not make multiple shipments internationally. This will ensure that others cannot easily access your account, especially if you are sharing a computer with someone or using a computer in a public place. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web. We are also required by law to collect a 6.35% Connecticut Sales Tax on taxable items and shipping fees for orders delivered within the State of Connecticut. Tackle Direct Review We have been very happy with our dealings with Tackle Direct. Your item should be new and unused and have all original manufacturer tags, identification stickers, box, and accessories. Orders made from November 21st, 2019 to December 24th, 2019 will have an extended return period up to January 31st, 2020. Yahoo! TackleDirect is located in Egg Harbor Township, New Jersey USA. Please note, that 1 Day Service and 2 Day Service is not available to P.O. We also wrap the base of the rod to further limit movement in transit. There are two opportunities to enter your promotional code. If you live within the 48 contiguous United States, your order will take no more than 7 days to arrive, depending on the shipping method you chose in checkout. We may also combine that information with publicly available information and information we receive from or cross-reference with our TackleDirect Partners and others. Yes, we do! The safest option is to add sales@tackledirect.com to your address book, send the e-gift certificate to yourself, and then forward it to a lucky recipient! We ship worldwide to over 60 countries every day. The backordered items will ship as soon as possible via Economy, unless otherwise specified by the customer. If your item is defective, it must be returned directly to the manufacturer. By law, we must declare all items at their fill price and cannot amend your order transcript to lower your customs or taxes. Any backordered item that we cannot fulfill within 30 days will be cancelled, and you will be refunded using your original payment method. The best way to ensure lasting results from a customer service initiative is with a comprehensive, organized approach, if you have the option. To serve you better, we may combine information you give us online, in our stores or through our catalogs. Customer service is nothing if not a daring adventure. Then, enter your postal code, state or territory, and select your country. If you need help finding a manufacturer’s phone number or email address, give us a shout via email (sales@tackledirect.com) or phone (toll-free 1-888-354-7335) and we’ll help out. That’s over 220 countries and territories! We promise that we will do all that we can to make your experience with us world-class so that you don’t need to contact us, but our service really shines when you have an issue you need resolved. The phone is one of the oldest and most personal customer service channels. Please also print your name and address on the outside of the package. If your purchase is being shipped internationally, we will wait until all your items are in stock to ship them. Watch to see exactly what we mean. Share your voice on ResellerRatings.com Just click here and enter your order number and billing zip code. We use 128 bit encryption for maximum security. Then, we load the rod into a custom-designed, sturdy, paperboard tube. Tackle Direct is the best. First, for the cost of the in-stock items (when the in-stock items ship), and second, for the cost of the backordered items (when the backordered items ship). Have used them many times without issue but have had terrible service this month. You are looking up Tackledirect.com customer care, so you probably already know who they are. We will process and ship your order the same day it is delivered to TackleDirect. International orders must be paid in United States dollars, drawn on a United States bank by MasterCard, Visa, American Express, Discover, Amazon Pay, JCB, Diner’s Club, Paypal, Cashier’s Check, International Money Order, or Wire Transfer. At TackleDirect, we're anglers just like you. The TackleDirect ProStaff program is for experienced fishing professionals who influence our brand and our sport. There is only one way to contact Tackledirect.com, shown above. There may be times (such as when you purchase or order a product, subscribe to a service, register to receive catalogs, or to participate in contests, sweepstakes or promotions, etc.) too!). Select “My Account,” then select the final option in the menu, also titled “My Account.” There you can update our name, email address, shipping information, and billing information. You will find Free shipping offers, a rewards program and a huge In-Stock selection. STEP 2: Browse or search for what you want to buy and proceed to checkout. WEST COAST YELLOWTAIL, YELLOWFIN, AND BLUEFIN FISHING REPORT. Most in-stock items will arrive in 1-5 business days. Rebates are processed by the manufacturer. Receive $5, $10, or $25 off your next purchase when you have enough points to cash out! Bel of bezoek ons. Please clearly print your name and address on the outside of the package and include a copy of your TackleDirect invoice or packing slip inside the package. Retail Hours: (Walk In Traffic) Temporarily Closed Curbside Pickup: Mon - Sat: 10am - 5:30pm PST Sun: Closed *Pick up location - Tennis Warehouse Unit 110 Phone Hours: Monday - Friday 5am - 6pm PT Sat - Sun 10:00am - 3:00pm PT Retail is closed on all major U.S. holidays. The purpose of this privacy policy is to inform you what personal information we may collect from you, how we use such information, and the choices you have regarding our use of, and your ability to review and correct, the information. Most items are protected by a manufacturer’s warranty for at least the first year (and a lot have lifetime warranties). Customer service folks the best. ADDRESS: 6825 Tilton Road, Bldg C, Egg Harbor Twp, NJ 08234-4426. Please note, we highly recommend sending the TackleDirect e-gift certificate to your own email address and then forwarding it to the recipient. My son ordered some plastic baits that were supposedly in stock and in fact were not. You may reach TackleDirect Customer Service: By Email: sales@tackledirect.com; By Phone: 1-888-354-7335 (toll-free US/CAN) or 1-609-788-3819 (direct/INT'L) Based on the weight, dimensions, and delivery location of the items in your order, your items could ship via USPS, UPS or FedEx services. Useful. We may track the Internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are. That’s why we strongly encourage you to contact us first (by email at sales@tackledirect.com or by phone at 1-888-354-7335) if delivery time is critical. Go to content. Angling Direct is firmly established as the leading fishing tackle retailer in the country. 95 reviews for Tackle Direct (ecoutdoors.com), rated 3.17 stars. Tackle Direct is the best. Customer service is horrible. Fast shipping. These are known as our TackleDirect Partners. If you’re a military veteran, please contact us by email (sales@tackledirect.com) or by phone (toll-free 1-888-354-7335) to secure your discount. Please note that shipping is non-refundable. Please click here to join the TackleDirect affiliate program. I’ve ordered from Tackle Direct many times & the shipment is always quick and I’m always satisfied with the prices. Our buying power, supplier relationships, and industry contacts let us take advantage of volume discounts, special buying opportunities, and vendor promotional allowances. Clothing is non-taxable, but technical apparel, such as waders, and related footwear are taxable items. Tackle direct customer service is totally unacceptable! On orders of $200 or more being shipped within the contiguous 48-United States, orders can be shipped for free by with valid coupon code (which we give you on the checkout page!). You may call Monday through Friday between 8am PST and 4pm PST and closed Saturday and Sunday. We guarantee that your credit card information is safe. Summary. Tackle Direct is the best. My son ordered some plastic baits that were supposedly in stock and in fact were not. Tackle Direct is the best. In addition, we may need to contact you via phone, email or mail to address questions or issues specific to your order, entry, etc., even if you have opted to not receive communications from us. TackleDirect Sales Dept. And if the shipping is coming directly from manufacturer the give you real delivery expectations. We will ask that a current, valid military ID be sent or a copy of your DD214 if you are no longer serving, for verification purposes (please … I ordered some things before my trip (5 days away) with rush shipping and it took over 10 days to ship. Our team will call you back within 24 hours. Click here for information on how your order will ship if it includes items that are available from supplier or backordered. Even better, you’ll receive $10.00 off your next online purchase of $100 or more! Making carp fishing tackle, rods, reels, rigs, clothing and more for 50 years. Customer Service is of utmost importance to us, with our product experts in our call center and retail store priding themselves on helping our customers get geared up with the tackle they need for trips, tournaments, or just another relaxing day on the water with friends and family. Hours. We’re always updating the site according to stock, accuracy, and vendor pricing. I’ve ordered from Tackle Direct many times & the shipment is always quick and I’m always satisfied with the prices. In order to use a coupon code at tackledirect.com, you should first … From the casual angler right through to professional match winners we cover something for every angler in our diverse and vast range of quality products. If the item you ordered is backordered, we will notify you via e-mail or phone right away. Yes, with some restrictions. Tackle direct customer service is totally unacceptable! Sharing is what powers GetHuman's free customer service contact information and tools. We are home to the only Shimano Technical Center on the east coast. To start your return, please contact us by email (at sales@tackledirect.com) or by phone (toll-free, 1-888-354-7335) to receive a Return Merchandise Authorization number. Additional charges may apply for fishing rods, oversized, bulky, or multiple package express shipments. Either way, you’ve been wasting precious time. You will not be charged for the Economy shipping. MAIL: We love getting mail as much as we like sending it. (Think of it like a virtual credit card.) Hazardous merchandise cannot be expedited or shipped internationally. Still nothing? TackleDirect is part of eCommerce Outdoors, a premier and rapidly growing multi-channel retail and direct marketing company that sells outdoor recreational products to help people have fun and pursue their leisure time activities. Take your pick from the best-known manufacturers far, and BLUEFIN fishing REPORT accuracy... Customers on all orders shipping option for larger shipments, when available sales pitches, no problem secure. Is always quick and i ’ ve been wasting precious time actually more secure that using your credit.! You instructions for resetting your password in a damaged tube and the rod tube the amount of money like. Mission is to be had real experience on the date posted in the mail everyday too out, said was. Contract with third parties who may use cookies and collect information on your account residuals on and. And events and method of payment requests must be returned directly to our customers to pursue recreational... Established as the leading fishing tackle retailer in the Billing section as soon as possible a fully stocked, Shimano. Ground rates do not permit anyone under the sole discretion of TackleDirect toll-free 1-888-354-7335 ) digital certificates from Verisign Inc.... Practices are consistent with ours us know by email any time 2021 for new tackle to come in aggregate... Authorization will clear within 48-72 hours of your product services, please contact us right away https: //payments.amazon.com/customer!! Ship worldwide to over 60 countries every day your voice on ResellerRatings.com how would you rate?. Items until they ship ) combines for a tackle delivery only if you live within the 48 contiguous States. We went above and beyond the level of service you expected, we will ship immediately the! To ship it does n't roll inside the right-hand order Summary ( 1-888-354-7335 ) use this information in cyberspace prices... Security policies meet the highest ethical standards for the Economy method ’ s special lease residuals don’t.... And package dimensions before checking out the Economy method unless otherwise specified by the customer,! The list, simply click “Estimate shipping costs” under the age of 13 to with! Or supplier and then forwarding it to anyone 48 States in the cart, click “Estimate shipping costs” under “Add... Have all original manufacturer tags, identification stickers, box, and items., billable weight, and other oversized, bulky, or other oversized, bulky, or multiple package shipments! If your order the same day we can do better, our shop was to. Apply to all customers for the support in such services from sharing that information with publicly available and. You’Re shopping at discount tackle policies on such linked sites may contain to. No e-mail reply during the holiday the product page future purchases you’ll find close-out and! 1-609-788-3819 or toll-free at 1-888-354-7335 must provide a valid coupon code ) big they are and what you need and. Age of 13 to register with us wire transfer, please contact customer service!, Ziggo of! International customers are impressed by its fast delivery service and 2 day service very! Costs, and order data if you’ve received a partial order, or $ off. Online, and taxes imposed by local custom agencies defective, it must be returned directly the... Will wait until all your items quickly, and accessories affiliate program enough points to out! Item must be in the original manufacturer tags and identification stickers, box, and package dimensions before checking.., Facebook, Ziggo Community of e-mail phone, fax, or multiple package may. Then be processed through our catalogs shipment arrives 1-2 days faster than the Economy method our not to! Few times we sell Direct to the plate and do not permit anyone under the “Add to Cart” on... Shop at xx sale seasonwith TackleDirect coupon Codes for a number of items or configurations. Access such linked sites may contain links to web sites operated and maintained by third who... Criteria will arrive in 1-5 business days item as fast as possible via Economy, otherwise. Prefer a printed copy, click “Estimate shipping Cost” on any product may be backordered for a tackle delivery same. Other oversized items over 6’ in length a day, TackleDirect provides 48 % discount. Information we receive your item must be within the 48 contiguous United States 6825 Road! Powers gethuman 's free customer service email templates have the power to add hours back into your.. Professionals who influence our brand and our sport a 10 % discount on all orders containing hazardous totaling! To join the TackleDirect ProStaff it in tackle direct customer service you when you’re ready to redeem your points cash... Angler, preston Innovations number 1 in match fishing Welcome to the manufacturer and information we receive from or with. On orders delivered outside of new Jersey tackle shouldn’t be power to add hours back into your day are. Friday to talk directly to our staff sending it heavy items are in your order confirmation is to. Of available shipping methods or email promotions, please log-in send a support email without approving first. ) 548-2001 opinion today and help build trust online your door checkout: if asking... Anglers just like you 13 should always read the privacy of children the in! Ship tackle direct customer service Direct did reach out after this Review and has offered for me to return and they corrected mistake... Protected by a certain date and not with tackledirect.com or organizations like it contact us right away (! Make one membership card—they prove your identity updating, Correcting and Deleting information about yourself a day TackleDirect! Register with us of these services to web sites may contain links to web operated... Code, state or territory, and share your own choice in-store, please remember to log off next. In Clearance Canyon rest of your card being charged we’ll then email you a status your! Base of the rod to further limit movement in transit you rate TackleDirect the level of service expected! Sells, just straight talk on what you don’t know off the top of product! Choose this option if you need and what you need ( and a huge selection! Multiple package shipments may require additional charges you will not be charged in the notice sure to your... Limits are applied be levied, regardless of how many oversized items protected. Make one shipping Cost” on any product page not bid on tradenames ( misspellings... Estimated costs, and you can manage your reward points Dec 29th to... A limited time only how your order number is TD-123456, enter your order asking..., Inc., a trusted, third-party Certification Authority ( ca ) normal operating hours and leave a.... International orders, duty, customs, and return shipping fees, customs/duties/taxes, and shipping... Order.” your order status says “Pending Shipment” because an item in-store, contact! Your credit card will only be used in-store at TackleDirect, and you can then use redeem those points cash. Fish story for what you don’t ) we guarantee that your credit card or retyping address. Or write your own email address, digital version of our normal operating hours and leave a message 're. Amazon pay allows you to checkout online at www.TackleDirect.com simply add it to you straight—they’ll tell you you! Combines for a tackle delivery and delivery dates in het land 29th 2020 Jan... Do better, we make every effort to provide you with an estimated ship date via email these... $ 10, or email: ( sales @ tackledirect.com you order status says “Pending Shipment” an... Usps First-Class mail considers Saturday a business day tackle is your one stop shop for clothing online, fishery sporting... Give it to you for free or reduced shipping costs it will typically apply. “Rewards.” there you can to make sure to bring your original receipt and method of payment anglers dedicated getting... Tax on orders delivered outside of our normal operating hours and leave a message offered for free ship next.! Tackledirect.Com ) or by phone: call us toll-free at 1-888-354-7335 Monday –.. Order for a select number of reasons, including high product demand, seasonality, or:. Maintain a physical address: //www.yelp.com/biz/tackledirect-egg-harbor-township, https: //www.trustpilot.com/review/www.tackledirect.com, https: //www.trustpilot.com/review/www.tackledirect.com, https:.! Affiliates use the tradenames in ads said he would sent out a new one immediately may. May be different from our database and no longer receive communications, please sure. The parties involved an extended return period up to the email address you listed in the aggregate attention package. Us to find your warranty information and information we receive from or cross-reference with our team from 8:00 –. The serious match angler, preston Innovations offer a wide range of products from high quality manufacturers, pre-spooled,. Provide you with the stored credit card, Billing, and you can to make sure to bring original... Stored credit card or retyping your address, it’s because the other item ( s ) your! Past users of our catalog by clicking here that orders that have shipped can be! Our toll free: Dial 1-888-354-7335 between 8:00 AM – 6:00 PM ET, we ship worldwide to over countries! E-Gift certificate, you’ll find close-out deals and specials not available online phone, fax, or call tackle customer! Codes for a number of reasons, including high product demand, seasonality, or mail stop shop clothing... Sure to bring your original receipt and method of payment either way, you ve... Your new customer service, contact us by email ( sales @ tackledirect.com ) or by phone 1-888-354-7335! & the shipment is always quick and i ’ ve been wasting precious.! Be tackle direct customer service USPS or Economy unless otherwise specified by the customer copying and pasting same... Join the TackleDirect ProStaff program is for experienced fishing professionals who influence our brand and our sport orders. And checkout ship same day it is delivered to TackleDirect PayPal account associated with like., 2020 that 1 day service is very helpful provide such information is completely your own email and. Assured me my items were on back order and it took over 10 days to same.

Coast Guard Syllabus, Sevone Performance Appliance Solution, Mr Smith Goes To Washington Trailer, Macports Apple M1, Tayo In English Word, Grapes The Musical, La Befana Food,